CLEARANCE SALE

OUR BEST SALE EVER! ONLY AVAILABLE WHILE STOCK LASTS. 
FREE NATIONWIDE DELIVERY & LIFETIME WARRANTY AVAILABLE!

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FAQ

Your Guide to Understanding Our Mobility Solutions

FAQ

Frequently Asked Questions

At The Mobility People, we understand that choosing the right mobility scooter can be a daunting task. That’s why we have created this FAQ page to provide you with all the information you need to make an informed decision.

From the different types of mobility scooters we offer, to financing options and warranties, we have answered some of the most commonly asked questions to help you understand our mobility solutions. If you have any additional questions, please don’t hesitate to reach out to us. We are here to help you claim back your mobility and live your best life.

We offer a wide variety of mobility scooters, including three-wheeled scooters, four-wheeled scooters, and heavy-duty scooters.

Yes, we offer financing options for our customers. Please contact us for more information.

Yes, all of our mobility scooters come with a manufacturer's warranty.

Our team of experts will work with you to understand your individual needs and preferences to help you find the perfect scooter to fit your needs. Please Get In Touch

Yes, we offer test drive opportunities for our customers. Please contact us to schedule a test drive.

Yes, we offer delivery and assembly services for our customers. Please contact us for more information.

Yes, we offer repair and maintenance services for our mobility scooters. Please contact us for more information.

Yes, we offer customization options for our mobility scooters. Please contact us for more information.

We offer a 14-day return policy for our mobility scooters. Please contact us for more information.

This will vary depending on the insurance company you are with, please consult your insurance company for more information.

Book an appointment

Visit us to see and try our mobility scooters!

VAT Relief

You don’t have to pay VAT on this if you have a disability or long-term illness. Just remember to enter your medical details (or those of the person you’re buying for) at the checkout, and we’ll remove the VAT on qualifying items in your basket.

If you do not declare your exemption, or you are not eligible for VAT relief, we are required to charge you VAT at the prevailing rate on the products.

For more information on VAT relief, please visit ‘VAT Relief’